Privacy Policy

Last Updated: [2/3/25]

At Concept Glazing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.conceptglazing.co.uk, or interact with our services.

1. Information We Collect

We may collect and process the following data:

• Personal Information: Name, email address, phone number, and address when you fill out a contact form, request a quote, or make an inquiry.

• Technical Information: IP address, browser type, and usage data collected through cookies and analytics tools.

• Transaction Information: If you make a purchase or book a consultation, we may collect payment details and order history.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries, provide quotes, and process transactions.

• To improve our website, services, and customer experience.

• To send promotional materials, offers, or updates (only if you have opted in).

• To comply with legal obligations and protect against fraudulent activities.

3. Data Protection & Security

We take appropriate measures to protect your data, including encryption and secure storage. We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers who assist in website analytics, payment processing, or order fulfillment.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for marketing communications.

• Request information about how we process your data.

To exercise your rights, please contact us at hello@conceptglazing.co.uk

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Concept Glazing
102 Castle Lane West, Bournemouth, BH9 3JU
Email: hello@concept glazing.co.uk
Phone: 01202 985242